Privacy Policy

This service is provided to you by Momagic Bangladesh a limited liability company duly incorporated and registered under the laws of Bangladesh (Referred to as Momagic) is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non-registered) accessing, offering, selling or purchasing products or services on Momagic’s websites, mobile sites or mobile applications ("Mobile app/Website") on the Website and otherwise doing business with Momagic.

The terms "We" / "Us" / "Our" individually and collectively refer to each entity being part of the definition of Momagic and the terms "You" /"Your" / "Yourself" refer to the users. This Privacy Policy is a contract between You and the respective Momagic entity whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective Terms Of Use or other terms and condition of the respective Momagic entity and its respective Website or nature of business of the Website.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website., you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Table of Contents:

1. Collection of Personally Identifiable Information and other Information

When you use our Website., we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier.

More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

If you choose to buy on the Website, we collect information about your buying behavior. If you transact with us, we collect some additional information, such as a billing address, a credit/ debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

3. Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

4. Sharing of personal information

User/you will endeavor to deploy basic security software, patches to maintain the hygiene of the devices. Moreover, you at all times during usage of our service keep the device free from all viruses, Trojan horse, spam, malware etc. which might affect our service to you. Momagic may employ Reasonable Security Practices such as procedural and technological security measures, consistent with the relevant industry practice. Such measures are reasonably designed to help protect the Personal Information from loss, unauthorized access, disclosure, alteration or destruction. Momagic may also use encryption, secure socket layer, firewalls, internal restriction, password protection and other security measures to help prevent unauthorized access to the Personal Information.

Momagic will endeavor to keep the Personal Information safe and secure and to prevent any unauthorized access or misuse of the same. You/user/ agrees that Momagic shall not be liable for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to You due to the unauthorized access or misuse of the Personal Information by any third party (beyond the control of Momagic).

How We Use Information

We use information collected from you to provide, administer, and facilitate your use of our Services, including to display customized content; process or fulfill your request(s) and/or order(s) for products, services, information or features, including the use of specific functionalities of our products and/or services. Solicit feedback from users; As required or permitted by law; As we, in our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, members of the public, and/or our Services; Identify unique users across devices; or Tailor advertisements across devices.

We may de-identify and aggregate information collected through the Service and use it for any lawful purpose.

5. Linking to other Mobile app/Websites

hullor.io has multiple service & payment channel partners. A user maybe directed to one of their sites to execute successful payment procedure. These sites are completely trusted and officially endorsed by us. The sites are as follows: Grameenphone DOB payment, Nagad, SSLCommerz payment gateway, Truecaller etc Momagic is not responsible for the privacy practices or the content of any other mobile app/websites for which links may be provided on the Website or which provides links to the Website. By clicking on a link, logo or other such items, or using certain services available on the Website, the User may no longer be on the Website and in such circumstances the privacy policy (if any) of such other mobile app/website shall apply. Momagic encourages Users to read the privacy policy/ statement of such other mobile app/websites.

6. Security Precautions

Our Website has reasonable security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to reasonable security guidelines, protecting it against unauthorized access.

7. Advertisements

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Website in order to provide advertisements about goods and services of interest to you.

8. Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

9. Support

To find more information about our service and its features or if you need assistance with your account, please share your details in contact us section or write Email : supports@momagicbd.com